Phone Icon
Phone Icon 855-476-1296

Frequently Asked Questions

Q:

Will my insurance pay for alcohol and drug treatment at Peaks Recovery Centers?

A:

The Mental Health and Addiction Parity Act in tandem with the The Affordable Care Act has made it a requirement for insurance companies to offer and pay for drug and alcohol addiction treatment for individuals requiring these services. For that reason, your insurance plan does offer benefits for addiction treatment. Contact us for an assessment and to get help with verifying your insurance benefits. Your inpatient stay may be covered in full, or you may be required to pay a co-pay. All insurance plans are different. The quickest way to find out if your insurance covers our services is by filling out our insurance verification form here.

Q:

What is the desired length of residential treatment?

A:

Peaks Recovery Centers recommends at least 90 days of addiction treatment services prior to returning to your home area. 90 days is not always right for everyone and we offer different levels of care and collaborate with many different treatment providers across the state and country to ensure you get the services you need. We can also support community reimmersion for young adult patients to ensure they are given a solid foundation for early recovery.

Q:

Are drug and alcohol detox provided by Peaks Recovery Centers?

A:

Peaks Recovery Centers can provide a safe social detox setting for individuals with minor relapses or using. For individuals who have been consistently using and for long periods of time a medical detox setting is required prior to admission into Peaks Recovery. Heavy users of alcohol and prescription benzodiazepines are at the highest risk and need of a medical detox setting due to complications associated with detoxing of those drugs. Whether your loved one’s first step is at Peaks Recovery or is in need of a medical detox setting first, Peaks Recovery can support the entire process and we work with many trusted medical detox facilities across the state and country to ensure your loved one experiences a safe and comfortable detox.

Q:

Does Peaks Recovery Center accept Medicaid?

A:

Peaks Recovery does not accept Medicaid at this time. Peaks Recovery Center recognizes the importance of social responsibility and ensuring that people have access to valuable medical and behavioral based services. Unfortunately, we have not been able to compromise a meaningful agreement with Medicaid. We are however engaged with the Medicaid credentialing process and will continue to pursue this most important relationship.

Q:

What is the difference between inpatient and outpatient programming?

A:

The American Society of Addiction Medicine (ASAM) sets the criteria that differentiates inpatient programming from outpatient programming. Peaks Recovery Centers is licensed to provide Clinically Managed High-Intensity Residential Services according to ASAM’s 3.5 Level of Care. We are also licensed to provide both inpatient and outpatient ambulatory Partial Hospitalization Services (PHP) 2.5 Level of Care; Intensive Outpatient Services (IOP) 2.1 Level of Car Services and Outpatient Services (OP) 1.0 Level Of Care.

ASAM’s 3.5 level of care is a fully staffed facility with nurses and behavioral health techs that helps manage ongoing withdrawal systems, medication management to ensure proper dosages, and continuous clinical support to stabilize the patient. This setting is appropriate for individuals who consume copious amounts of drugs or alcohol and continue to have ongoing biomedical and mental health instability as a result of intense usage.

Outpatient or ambulatory programming is best suited for individuals whose cravings are manageable, but requires ongoing support as the patient transitions back into their living environment. Most, if not all outpatient programs, require cessation of alcohol or drug use during this time which is why many people participate in at least 30 days at higher levels of care.

Q:

What is the process for admission into Peaks Recovery Centers?

A:

The first step to admitting into Peaks Recovery Centers is to talk with our Director of Admissions. He will explain the process, support your family in setting life saving boundaries to motivate any ambivalence toward treatment, and explain the costs of treatment after running a verification of benefits that explains to us what your insurance will cover. The next step is setting up a medical detox setting, if needed, and our Director of Admissions will handle all the details. Then, before entering Peaks Recovery Centers, a prescreen intake call will happen with our Director of Quality Assurance who is a Licensed Addiction Counselor to ensure that your loved one is clinically appropriate at that time to admit into either our Residential Treatment program or our extended care sober living program.

Q:

How often will the doctor be available during treatment at Peaks Recovery Centers?

A:

Our doctor is a licensed psychiatrist and is onsite at least once per week and can meet with individuals at that time. Our Psychiatric Physician Assistant is on site Monday-Friday and meets with our patients on a weekly basis, especially those in our residential treatment setting who require continued medication management due to lingering detox symptoms or ongoing mental health concerns. Our nursing staff is also onsite 7 days/ week. We also have behavioral health techs and housing staff onsite at all times that report to medical and clinical staff any ongoing concerns that they see as well.

Q:

Does Peaks Recovery Centers offer gender specific programming?

A:

Yes. Peaks Recovery Centers believes in gender specific programming and is one of the few programs in the entire state of Colorado that values this treatment setting. Gender specific settings promotes healthy friendships while eliminating distractions of the opposite sex. Gender specific care also promotes safety for individuals who are sharing difficult stories regarding past trauma. All therapy sessions at our men and women’s programming, including meetings outside treatment, gym time, etc., are all scheduled apart from each other to ensure that our patient’s do not cross paths in any meaningful way.

Q:

What are visiting hours at Peaks Recovery Centers?

A:

All visiting hours are to be coordinated between the individual in treatment, his or her therapist, and the family member visiting. Generally, families choose to visit after scheduling a family session at Peaks Recovery Centers. We can coordinate these family clinical sessions on a Friday and this allows the family to enjoy the weekend with their loved one. We do not allow family members to stay with each other over night, but do encourage going to breakfast, lunch, or dinner together, enjoying a movie or going out shopping, or exploring the many local trails and outdoor activities that Colorado Springs has to offer.

Q:

How often will I or my loved one be participating in therapy?

A:

The amount of hours a person is required to participate in therapy are mandated by the state and insurance companies and is dependent on the level of care authorized. Residential Treatment and Partial Hospitalization levels of care require a minimum of 30 hours of ongoing clinical contact and support whether that be individual therapy sessions, group therapy sessions, or visits with the doctor and physician assistant. Intensive outpatient requires a minimum of 15 clinical contact hours per week and outpatient therapy requires a minimum of six clinical contact hours per week. All individual sessions with a therapist are at least an hour long and trauma based individual therapy that requires EMDR or SEP modalities can extend to an hour and a half.

Q:

Does Peaks Recovery Centers allow smoking?

A:

Smoking is a tentious subject as the staff at Peaks Recovery Centers are certainly aware of the consequences of smoking and the addictive nature of nicotine. Most programs allow smoking in their programs based on the principle of harm reduction. If you or your loved one has been using heroin intravenously, for example, the consequences of continued use of heroin outweigh the consequences of continuing to use nicotine. That does not mean that the consequences of smoking are not addressed at Peaks Recovery Centers or that we aren’t able to support any individual who wishes to stop using nicotine while in treatment with us. We encourage all individuals within treatment to not use nicotine and have stringent rules about not smoking inside buildings and respecting the areas in communities where smoking is allowed.

Q:

What is the staff to patient ratio at Peaks Recovery Centers?

A:

Patient stability varies from day-to-day in addiction treatment centers. Peaks Recovery Centers has 1.5 staff for every patient that is in our care. In that regard, we are capable of utilizing staff in a variety of ways that allows us to maintain consistent programming for all individuals even if one or two other patients require more one-on-one staff time to meet their immediate needs.

Q:

What other activities does Peaks Recovery Center promote outside of the treatment setting?

A:

All individuals in our treatment setting are provided gym memberships alongside the workout equipment we have in our homes. We want all patients to participate in healthy lifestyles and we try to get to the gym a minimum of three times per week, but the goal is to get everyone to the gym at least five days per week. We also do biweekly crossfit activities and at least once per quarter we try to go skiing, white-water rafting, or even take several days and nights and head into the mountains for experiential therapy. For anyone patient interested in restarting life in the Colorado Springs area we support employment opportunities and resume building. We can also support getting back into school locally at the University of Colorado in Colorado Springs, community college, or online courses during your time with us.

Q:

Do you offer help for mental health issues and substance use issues?

A:

Mental health issues are commonly at the core of prolonged drug use. The argument can be made that people seek drugs or alcohol not necessarily for the buzz or high, but to get relief from intense anxiety or depression. In that regard, prolonged substance abuse can be a “learned behavior” rather than a willful act to use. Many people just want to feel normal and the intoxicating effects of drugs and alcohol give them relief from their mental health symptoms. Peaks Recovery Centers understands mental health and can treat many mental health conditions in our clinical setting. Mental health concerns that cannot be treated at Peaks Recovery include: schizophrenia, schizoaffective disorder, untreated bipolar disorder, and untreated borderline personality disorder. If you aren’t sure about the differences between treated and untreated disorders, please don’t hesitate to give us a call to learn more. Our goal is to ensure that you or your loved one find the treatment they desperately need and deserve.

About Peaks

Visit our contact page to talk with a treatment specialist at our alcohol and drug rehab for men and women.